Privacy Policy

This Privacy Policy explains how personal information is collected and used when you visit the Khal Dates website, join our private list or submit a VIP and corporate enquiry. It is prepared with reference to the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).

Khal Dates is the trading name of Khal Dates Ltd, a company registered in England and Wales under company number 17308912.

We are the controller of the personal information described in this policy. ICO registration number: [ICO registration number, if registered].

Private list: your email address, whether you gave consent to receive collection announcements, the date and time of that consent and the wording you agreed to.

VIP and corporate enquiries: your full name, company or hotel, email address, telephone number (optional), country, enquiry type, collection of interest, estimated quantity, preferred delivery date and any additional requirements you choose to share.

Please do not include sensitive information, such as health information, in free-text fields unless it is necessary for your enquiry (for example, allergen requirements for a bespoke order).

We collect information directly from you when you complete a form on this website or contact us by email. We do not buy personal information from third parties.

• To send the Khal collection announcements you have requested.
• To respond to, assess and manage VIP and corporate enquiries, including preparing quotations.
• To keep records of consent and of our communications.
• To keep the website secure and prevent spam or misuse.
• To comply with legal obligations.

• Consent — private list announcements. You may withdraw consent at any time.
• Steps prior to entering a contract / legitimate interests — responding to and managing corporate enquiries.
• Legitimate interests — website security and spam prevention.
• Legal obligation — where we must keep records by law.

We only send private list announcements by email where you have actively ticked the consent box when joining. The box is never pre-ticked.

You can unsubscribe at any time by emailing info@khaldates.com with the subject “Unsubscribe”, or by using any unsubscribe link included in our emails. [Confirm the email service and unsubscribe link before the first mailing].

This website does not currently use advertising, analytics or other non-essential cookies or tracking technologies. The website may use storage that is strictly necessary for it to function, which does not require consent under PECR.

Cookie preferences: because no non-essential cookies are set, there are no preferences to choose at present. If analytics or other non-essential technologies are introduced, we will ask for your consent before they are activated, offer “Reject” as easily as “Accept”, and provide a way to change your choice from this section.

[Confirm whether website analytics will be enabled before publication]

We do not sell personal information. We share it only with service providers who help us run the website and store form submissions on our behalf, under contract and on our instructions, or where required by law.

Our providers include our website hosting and database provider. [Names of hosting, database and email service providers to be confirmed]

Some service providers may process information outside the UK. Where this happens, we will rely on appropriate safeguards recognised under UK data protection law, such as adequacy regulations or the International Data Transfer Agreement. [Locations of service providers and the safeguards used to be confirmed]

We keep personal information only for as long as necessary for the purposes described above. Private list details are kept until you unsubscribe or ask us to delete them. [Retention period for corporate enquiries and related records to be confirmed]

Form submissions are stored in a secured database that is not publicly readable, and access is restricted. No method of transmission or storage is completely secure, but we take appropriate technical and organisational measures to protect your information.

• The right to be informed and to access your personal information.
• The right to rectification and erasure.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time, without affecting earlier processing.
• Rights relating to automated decision-making (we do not carry out such decision-making).

Email info@khaldates.com. We will respond within one month, as required by law, and may ask you to verify your identity.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.

This website is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Significant changes will be highlighted on this page.

Khal Dates Ltd trading as Khal Dates · info@khaldates.com